PRIVACY POLICY
ABOUT OUR PRIVACY POLICY
We take your privacy seriously. This privacy policy ("Policy") describes how Bury Hearing Centre collects, uses, and shares information from visitors of our website located at www.buryhearingcentre.co.uk (“Website”).
WHO WE ARE
With respect to your rights under applicable data protection laws, Bury Hearing Centre can be contacted at:
Bury Hearing Centre
1 Crompton Road
Bury, BL9 0AD
0161-637-1171
CHANGES TO THIS POLICY
This Policy will be updated periodically. If we change anything important (information we collect, how we use it, or why), we will highlight those changes at the top of the Policy.
WHAT INFORMATION WE COLLECT AND WHY
There’s a range of information we collect about you so that we can provide you the best services for your hearing needs and for the functionality of this Website. This information may include:
INFORMATION YOU GIVE US
We will collect and use your personal information to provide you with our services and for the functionality of this Website.
We will collect information about you when you request an appointment by calling us, getting in touch with us via our website forms and via emails, the information collected includes your name and contact details and your preferences for how we contact you.
If you do not provide this information, we may not be able to provide our services to you. We will keep this information for a reasonable time to properly support our services.
INFORMATION AUTOMATICALLY COLLECTED
We automatically log information about you and your device. For example, when using our Website, we collect device information such as your IP address, operating system, unique device identifiers, the mobile network system, hardware and browser settings and the pages you visit and search engine terms you use. We may collect this information using cookies (see separate section on cookies) and web beacons.
WHAT WE DO WITH THIS INFORMATION
We use the information we collect in the following ways:
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Set up your appointment and communicate with you about it.
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Send you marketing communications which may be based on segmentation and modelling of your personal information or behaviour.
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To operate, maintain, and improve our services.
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To send you promotional communications. These may include social notifications, surveys, or other newsletters depending on your settings. You may opt-out of receiving such information at any time: such marketing emails tell you how to "opt-out."
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We will not send you marketing communications that require consent under applicable law unless you have provided consent. You can withdraw consent at any time by contacting our Data Protection Officer.
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To send you important notices, such as administrative emails, confirmations, technical notices, updates, and security alerts.
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To respond to your comments and questions and provide you with user support.
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To track and measure Bury Hearing Centre's advertising.
HOW WE SHARE THIS INFORMATION
We may share your personal information as follows:
THIRD PARTIES
We may share your personal information with third parties where you have consented to us doing so.
EXTERNAL PROCESSING
We may share your personal information with our third-party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure, email delivery, and other similar services. We require that our third-party service providers use your personal information only to provide the services we've requested based on our instructions and in compliance with our Policy and any other required confidentiality and security measures.
FOR LEGAL REASONS
We may share personal information as we believe necessary or appropriate (a) to comply with applicable laws; (b) on reasonable request by a law enforcement or regulatory authority, body or agency; (c) in the conduct or defense of legal claims; (d) when obtaining professional (including legal advice) in relation to audits and our business and consider this in our legitimate interests in managing our business; (e) to enforce our Policy; and (f) to protect our rights, privacy, safety or property, and/or that of you or others. We will not delete personal information if relevant to an investigation or a dispute. It will continue to be stored until such issues are fully resolved.
NON-PERSONAL INFORMATION
In addition to the uses of personal data identified in this Policy, we use information in a form that doesn’t permit you to be identified or identifiable, either alone or when combined with any other information available to a third party. This information is considered non-personal information, and we may collect, use, transfer, and disclose non-personal information for any purpose.
This data might include analytics information and information collected by us using cookies. We make personal data into anonymous data by excluding information, such as your name, that makes the data personally identifiable to you. We use this anonymous data to analyze usage patterns in order to make improvements to our products and services.
COOKIES
We use “cookies” to provide essential services, functionality and personalization to our Website. We also collect information about how users interact with our Website, products, and services. The purpose of this section is to provide you with the necessary information regarding our use of cookies, and the storage of such cookies on your device when you access our Website, to enable you to make a choice whether you wish to enable cookies to be placed on your device.
Cookies are small text files that can be placed on your computer by a website that you visit. Cookies are widely used to make websites work, or work more efficiently, as well as to provide web services and functionalities for users. Cookies may be either “persistent” or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser until its set expiry date (unless deleted by the user before the expiry date). A session cookie will expire at the end of the user session when the web browser is closed.
Web beacons are small files (also called “pixels”, “image tags”, or “script tags”) that may be loaded on our Website, applications, and tools, that may work in concert with cookies to identify our users and provide anonymized data on their behaviour.
Under the law applicable in some countries, cookies may be stored or accessed on your equipment only based on your consent, except that we do not need consent for cookies that are strictly necessary in order to provide the services on this Website.
ESSENTIAL COOKIES
These cookies are essential to provide you with core Website functionality, personalization and browsing history. For example, a preference cookie is required to maintain a record of your consent or non-consent preferences so that we may respect them for future visits. These can only be disabled by changing your browser preferences. This information is not shared with other parties.
FUNCTIONALITY COOKIES
These cookies help us customize our website content based on a user’s preference. The purpose of these cookies is to provide you with a more personal experience on our Website. The information these cookies collect may be anonymized and they cannot track browsing activity on other websites.
ANALYTICS COOKIES
These cookies are used to collect information about traffic to our Website and how users use the Website. The information is aggregated and anonymous and does not identify any individual visitor. It includes the number of visitors to our Website, the pages they visited, and other similar information. We use this information to help operate, maintain, and improve our Website.
SOCIAL MEDIA COOKIES
We allow users to share our Websites on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies of the social media provider for how their cookies work.
DISABLING COOKIES
Most web browsers allow control of cookies through the browser settings. By adjusting your web browser, you may avoid receiving cookies. However, this might result in the services on the Website not functioning optimally. The method used to block cookies will depend on the web browser used. Consult the “Help” or corresponding menu in your web browser for instructions.
To find out more about cookies, including how to see, what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
INFORMATION CHANGES AND CHOICES
OPT-OUT
You can contact us any time to opt-out of (a) promotional communications; (b) any new processing of your personal information that we may carry out beyond the original purpose; or (c) the transfer of your personal information outside the United States. Please note that your use of some Website features or services may be affected upon opt-out.
ACCESS
You can ask us to confirm if we are processing your information and you can ask to access the information we hold about you at any time by contacting us directly.
UPDATE, MOVE, ERASE AND FORGET
You can ask us to correct your personal information if it is wrong.
You can request to move your information to other companies. You may ask that we provide your information in an easily readable format.
In certain situations, you can ask us to stop using your personal information or delete your information including where we no longer need it to provide our services to you. If you would like to do this then
please contact us at info@buryhearingcentre.co.uk.
In your request, please make clear (a) what personal information is concerned; and (b) which of the above rights you would like to enforce. For your protection, we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practical.
Please note that we may need to retain certain information for recordkeeping purposes or to complete any transactions that you began prior to requesting the change or deletion unless a longer retention period is required or permitted by law (for example, for regulatory purposes).
When you receive promotional e-mails from us, you can also unsubscribe or opt-out by clicking the link at the bottom of any of the e-mails. You can’t opt-out of receiving administrative communications.
INFORMATION CHANGES AND CHOICES
When we share your information, your information may be transferred outside the European Economic Area (EEA). If we transfer personal data outside the EEA, we will take steps to make sure your personal data is protected and safeguarded once it leaves the EEA to ensure that your data is treated securely and in accordance with this Policy. If you would like to obtain details of such safeguards, you may contact our Data Protection Officer.
We will only process your personal information in accordance with applicable data protection and privacy laws. We need certain personal information in order to provide you with access to our services. If you do not agree to our use of your personal information in line with this Policy, please do not use our site.
INFORMATION CHANGES AND CHOICES
Thanks for using buryhearingcentre.com, and for reviewing our Privacy Policy.
We welcome your comments or questions about this Privacy Policy. If you have any feedback, we encourage you to contact our Data Protection Officer.
BURY HEARING CENTRE
1 Crompton Street
Bury, BL9 0AD
Phone: 0161-637-1171